Support
How can we help?
YoP is the place to get real, honest votes on your style — outfits, footwear, hair, makeup, nails, tattoos, even your space. Below are answers to common questions, plus a direct line to our team.
Email us and we'll get back to you, usually within 1–2 business days:
support@yopapp.store
Frequently asked questions
What is YoP?
YoP lets you post a look and get quick, honest feedback from people you trust or the wider community. Share one photo for a simple Yes/Pass, or two photos for an A-vs-B vote, then watch the results come in live.
Who can see my posts?
You choose every time you post:
- Public — visible to everyone on the Explore feed.
- Friends only — only people in your Circle can see and vote.
- Anonymous — your post is shared without revealing who created it.
Can I vote or post anonymously, or hide my face?
Yes. You can post anonymously, and voters can choose to vote anonymously too. When creating a post you can also blur faces in your photos to keep things private before sharing.
What is timed feedback?
When you create a post you can set a timer — 10 minutes, 30 minutes, or 24 hours — to gather fast feedback before a decision. Or leave voting open so it never closes.
How do I add friends and build my Circle?
Open Profile → Find Friends to search by username or invite people from your contacts. Your Circle is your trusted group — you'll be notified when they post so you never miss a vote.
What are badges?
As you vote and post, you unlock collectible badges across Bronze, Silver, Gold, and Platinum tiers, and keep daily voting and posting streaks alive — from Fashion Helper all the way to Fashion Legend.
How do I report a post or block someone?
Tap the ••• (more) menu on any post or profile to report or block. We review reports and remove content that breaks our guidelines. You can also email support@yopapp.store with details.
How do I delete my account and data?
In the app, go to Profile → Settings → Delete Account. This permanently removes your profile, posts, votes, and associated data. If you can't access the app, email support@yopapp.store from your registered address and we'll process the deletion. See our Privacy Policy for details.